📋 Operational Procedures – Summary
1) Preparation Before Registration
Before starting:
- Verify that the tablet is ready and stable.
- Confirm that the employee meets facial visibility requirements.
- Ensure proper lighting and environment conditions.
2) If It Does Not Recognize on the First Attempt
- Wait 2–3 seconds.
- Check that the face is fully visible.
- Confirm that the camera lens is clean.
- Verify that WiFi is active.
- Try again.
3) If It Fails After 3 Attempts
- Close and reopen the application.
- Restart the tablet if the issue persists.
- Verify internet connection.
- Report the incident according to protocol.
4) Indicators of Possible Technical Issues
Report immediately if:
- The application freezes.
- The camera does not focus.
- The screen remains loading for an extended period.
- The connection drops frequently.
- The tablet switches WiFi networks during use.
5) Best Practices to Maintain High Operational Performance
- Do not move the tablet from its assigned location.
- Do not share user accounts.
- Do not cover the camera.
- Do not install additional applications on the tablet.
- Keep the device connected to a stable network.
- Report recurring issues immediately.