8. Results Review

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• 8. Results Review
• 8.1 Possible statuses
• 8.2 What each result means
• 8.3 What to do based on the result
• 8.4 Minimum evidence for support

8. Results Review

8.1 Possible statuses

(Depending on configuration; typical example)

• Approved

8.2 What each result means

• Approved

  • Operational meaning: The verification was valid.
  • What it implies: The action is recorded successfully.

• Rejected

  • Operational meaning: No match, or capture quality was insufficient.
  • What it implies: Retry under better conditions.

• Error

  • Operational meaning: Technical failure (network / browser / system).
  • What it implies: Apply recovery steps.

8.3 What to do based on the result

• Approved: confirm on screen that the action was recorded.

8.4 Minimum evidence for support

When escalating, capture and send:

• Date and time of the event.
• Site/capture point (if applicable).
• User/employee ID.
• Action type (Clock In/Clock Out/Break/Enrollment).
• Exact error/rejection message.
• Tablet model + OS.
• Browser + version.
• Screenshot (without exposing unnecessary sensitive data).